Senior Vice President, Store Operations
An experienced retail leader, Joe Thibault was promoted to Senior Vice President, Store Operations in November 2021 after more than 19 years with the company. He has served in various leadership roles both in the field and at corporate headquarters, giving him a deep understanding of the business, industry and customers. In his current role, Joe oversees all field operations, including more than 850 stores and 22,000 field Team Members nationwide. This includes responsibility for JOANN’s omni-channel fulfillment options including Buy Online Pickup In Store, Ship from Store and Curbside Pickup. He also leads a corporate team that is focused on store support, including field communications, customer feedback, and merchandise planning.